SCHEDUWELL STATIONERY COMING IN 2021

Frequently Asked Questions

What kinds of products does Scheduwell sell?

Scheduwell sells planners, journals, and printables that are dedicated to wellness, mindfulness, and self-care.

I saw a product I really liked but it’s sold out. What should I do?

Add your email to the ‘Notify Me When Available’ space under the product you’re interested in and you will receive an email when it’s back in stock.

I saw a product I really wanted but I don’t see it here anymore. Where did it go?

There are some products on Scheduwell that will only be available for a limited time. Some products may be gone forever while some may come back depending on customer demand.

Subscribe to the newsletter for information relating to product arrivals and departures.

What type of payments are accepted here?

This shop accepts all major debit/credit cards and PayPal.

How long will it take for my order to be processed?

All orders are processed immediately. However, orders placed after 2p EST will be processed the next business day.

Oops! I forgot one thing on my order—can I add onto it?

Once the system receives your order it is immediately processed, at which point we are unable to make any changes to the order. If you forgot something you will have to place an additional order.

Does Scheduwell offer refunds?

Yes, you have 24 hours after your order is placed to request a full refund. After the 24 hour time period there are no refunds.

Can I exchange my order for something else?

There are no exchanges.

How quickly do you ship?

Scheduwell is a small business and we strive to processes orders as quickly as possible.

Where do you ship?

At the current time Scheduwell only ships domestically within the United States including Alaska, Puerto Rico, and Hawaii. There is no international shipping at this time. This may change in the future.

Scheduwell does not ship to PO Boxes/APO/FPO addresses.

How do I track my package?

Once your order ships you will be sent a tracking number that will allow you to track your package from the store to your door.

Do I have to create an account to place an order?

No. You can shop and place an order as a guest. The purpose of creating your own personal account is so that all your information can be stored for quick and easy processing. Creating an account will become available once the shop opens in the fall.

Do I have to sign up for the newsletter?

No. It’s completely up to you.

Are there any perks for newsletter subscribers?

Yes, absolutely! First timer subscribers will receive deals towards purchases and notification of new product arrivals. 

What kind of content can I expect from the blog?

The Scheduwell journal (blog) will publish new content each month centered on how stationery can help with self-care and introduce you to new products I’m working on.

What are the store hours?

As an online shop the store is open for you to browse and make purchases 24 hours a day 7 days a week.

Does Scheduwell have a physical location?

No. This is an online shop.

What are your customer service hours?

Scheduwell is based in Brooklyn, NY and customer service hours are Monday through Friday 9a to 5p EST.

I emailed customer service but haven’t heard back yet. Why?

We aim to respond to all inquiries within forty-eight hours, so hold tight—we will get back to you as soon as we can.  

If you still have questions or concerns you can email customer service at Hello@ShopScheduwell.com.

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The Mission

This mission is simple, Scheduwell wants to introduce you to stationery products that are made for the sole purpose of rejuvenating and recharging you.